Responsible gambling

Responsible Gambling at Oshawa Casino

We are committed to providing a safe and enjoyable gaming experience for all our players. If you feel that your gambling habits have become problematic, please don't hesitate to reach out to us or one of the organizations listed below.

Setting Limits

• Deposit limits: You can set daily, weekly, or monthly deposit limits on your account.
• Time-outs: Take a break from gaming with a temporary time-out period.
• Loss limits: Set limits on your losses for each gaming session.

Self-Exclusion

If you feel that your gambling habits have become too much to handle, we offer both temporary and permanent self-exclusion options. This will block all access to our games and facilities for the agreed-upon period.

Session Reminders

• We can send reminders when it's been a certain amount of time since your last gaming session.
• These reminders are designed to help you stay on top of your gaming habits.

Links to Support Organizations

We provide links and printed materials to various support organizations, including:

• Problem Gambling Helplines
• Counseling Services

These resources can offer confidential advice and assistance if you're struggling with problem gambling.

Meet or Exceed Canadian Standards

Our approach exceeds provincial regulations by combining:

• Mandatory information displays about responsible gaming practices
• Voluntary limit tools for players to set their own limits
• Trained staff interventions when we suspect someone may be developing a problem

If you need support or have questions, please don't hesitate to ask our friendly and knowledgeable staff. We are here to help.

Remember: Responsible gambling is everyone's responsibility.